Privacy Policy
Last updated: 3 June 2026
Rewire Coaching FZCO ("Rewire", "we", "us", or "our") builds science-backed breathwork, meditation and manifestation experiences. This Privacy Policy explains what information we collect when you use the Rewire mobile app and therewireapp.com (together, the "Service"), how we use it, and the choices you have. We've tried to keep it readable. If anything is unclear, contact us at hello@therewireapp.co.
1. Information we collect
Information you give us
- Account details — your name, email address, and date of birth when you create an account.
- Content you create — journal entries, check-in responses, saved sessions, and any preferences you set inside the app.
- Communications — messages you send to our support team.
Information collected automatically
- Usage data — sessions played, streaks, time in app, and feature interactions, used to personalise your recommendations.
- Device data — device model, operating system version, app version, language, and general (non-precise) region.
Health & sensitive data
If you choose to connect Apple Health, we access only the metrics you explicitly authorise (for example heart-rate variability or sleep) to tailor sessions. This data stays on your device or is processed solely to provide the feature, is never sold, and you can revoke access at any time in your device settings. Journal entries you write are treated as private content.
2. How we use your information
- To provide, personalise, and improve the Service and your recommendations.
- To create and secure your account and process your subscription.
- To respond to your support requests.
- To send service and (with your consent) marketing communications, which you can opt out of at any time.
- To detect, prevent, and address fraud, abuse, and technical issues.
- To comply with legal obligations.
3. Legal bases for processing
Where the GDPR applies, we rely on: performance of our contract with you (to provide the Service); your consent (for optional features such as Apple Health and marketing); our legitimate interests (to improve and secure the Service); and compliance with legal obligations. You may withdraw consent at any time.
4. How we share information
We do not sell your personal information. We share it only with:
- Service providers who process data on our behalf (hosting, analytics, customer support, and crash reporting) under contracts that require them to protect it.
- Payment processors — subscriptions are handled by the Apple App Store; we do not receive your full payment-card details.
- Legal and safety reasons, where required by law or to protect rights, safety, and security.
- Business transfers — if Rewire is involved in a merger, acquisition, or asset sale, with continued protection of your information.
5. Data retention
We keep your information for as long as your account is active or as needed to provide the Service. When you delete your account, we delete or anonymise your personal data within a reasonable period, except where we must retain it to meet legal, accounting, or security obligations.
6. Your rights
Depending on where you live (including under the GDPR and the California CCPA/CPRA), you may have the right to access, correct, delete, export, or restrict the processing of your personal information, and to object to certain processing. You can exercise these rights — including deleting your account and data — from within the app or by emailing hello@therewireapp.co. You also have the right to lodge a complaint with your local data-protection authority.
7. Security
We use encryption in transit, access controls, and other safeguards designed to protect your information. No method of transmission or storage is perfectly secure, but we work to protect your data and to notify you and the relevant authorities of significant incidents where required by law.
8. Children
Rewire is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.
9. International transfers
Your information may be processed in countries other than your own. Where we transfer data internationally, we use appropriate safeguards such as Standard Contractual Clauses.
10. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we'll update the date above and, where appropriate, notify you in the app.
11. Contact us
Questions about this policy or your data? Email hello@therewireapp.co.
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